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HelpWell

Developer Tools Open source

The Autonomous Help Desk for SaaS apps: an open-source AI agent that answers customers from your docs and updates itself.

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About HelpWell

HelpWell is an open-source AI agent help desk (AGPL-3.0) for SaaS developers. The agent answers customers in a chat widget and help center from your docs only, cites the article behind every answer, and hands off to a person when the docs don't cover it. It drafts your first help articles from your code and, on every push, rewrites the ones your change made wrong. HelpWell Cloud ($49/mo, 7-day free trial) adds a hosted shared inbox with live chat and email, ticketing, a help center on your domain, newsletters and journeys. Code: github.com/ChainAI-Org/helpwell
help deskcustomer supportAI agentlive chatknowledge baseopen sourceMCP
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