Cove

Cove is a support desk for small teams that pay for a separate chat widget, shared inbox, help center, and workflow tool. It puts branded website chat, a shared inbox, help articles, and workflows in one product. Visitors write from the chat window on the website, and the team replies from one shared inbox. Email arrives in the same inbox by forwarding. When a customer writes in another language, the translation is shown under the original message. Shopify stores see the customer's recent orders beside the conversation. Cove connects to Slack, Shopify, Stripe, Meta, WhatsApp, Discord, Telegram, and Linear, and offers a signed webhook. Pricing is per workspace with unlimited conversations: Free for 2 seats, Mini $39/mo for 10 seats, Essentials $89/mo for 25 seats, Plus $219/mo for 50 seats. Paid plans include a 14-day trial.